Holden interviews the eerily articulate murderer Ed Kemper, but his research provokes negative feedback at the Bureau.
The episode opens with a man trying to get a new roll of tape. The guy tells him he can't give him one unless he brings back the paper tube at the end of it.
Bill and Holden talk about Holden wanting to meet Manson. Bill says that nobody can talk to Manson. Holden believes that they can because what if his civil rights are being violated. Bill just tells him to get in the car. Their next stop in their teaching trip is Santa Cruz, CA. A cop tells him that he needs to meet a guy named Ed Kemper, they call him the co-ed killer.
Holden begins to pay regular visits to see Ed. He learns a lot about how criminals think. He proposes that they continue talking to more prisoners. That they could use these people for their knowledge and how they can get ahead of crazy. The only way to do that is to know what crazy thinks. They tell this to their boss who freaks out about how they've been conducting these interviews behind his back. At first, he's upset but Bill manages to convince him that this is a good idea. So his boss agrees that they can continue their interviews but nobody can find out about it.